Caring for Your Home

Your brand-new French Brothers home may be the largest investment you make in your lifetime; and like every good investor, it is imperative that you protect your investment. By being attentive and caring from day one of ownership, the value and integrity of your home will be preserved, allowing you to enjoy its comfort for years to come.

New Home Warranty Service Inspections

The French Brothers Customer Care Team is an in-house, customer service team made up of industry professionals devoted to taking care of your warranty issues after you move into your brand-new home. Committed to proactively handling your maintenance needs, this team will contact you at both the 90-day and 12-month mark to address any outstanding details and perform a 40-point check-up on your home. These scheduled check-ups allow you to address any questions or concerns you may have shortly after move-in and before your one-year Builder’s Workmanship Warranty expires.

Maintenance Tips

• Read all literature on your brand-new French Brothers home, including manufacturers’ manuals and warranties, systems warranties and the 10 year Structural Home Warranty. Download a copy of Warranty.
• Perform routine maintenance on your home because neglect of routine maintenance can void applicable 10-year limited warranty coverage.
• Activate specific manufacturer warranties by completing and mailing registration cards. Manufacturer warranties may extend beyond the period specified in your 10-year limited warranty.
• Change the air filter in your heating and cooling system monthly to reduce wear and tear on the system.

French Brothers provides a monthly maintenance tip in our homeowner maintenance newsletter, Your Dream Home Connection. Click here to subscribe.